SERVICE SIMULATION

“The Web-Based Simulation provides resources for representing some reality aspects and includes basically two areas: Simulation and the World Wide Web(WEB). Simulation can be applied to simplify a model during operational process studies. Web offers a channel that can be used for processes operation development, testing and dissemination.  The continued growing of the Internet provides changes: models turned to be built in a cooperative construction way, via Web, and several of them can be reached by a comprehensive number of users. This work presents several aspects of Web-based Simulation and suggests some course of actions related to Process Operation studies.”  (CHAMOVITZ, SABBADINI & de OLIVEIRA, 2008)

2012 – NetLogo – Agent Based Simulation

During my research at MBS, I realised that Agent-Based Modelling could help on understanding some aspects related to Service.  So that, since 2012  I am  interested on modelling using NETLOGO, a envirionment that provides a software that is free, agent-based and can dissseminate models on the web, using Java classes.  During 2012 collaborated in a course with prof. Dr. Marcos Elia and prof. Dr. Fabio Ferrentini Sampaio, from UFRJ. As a team, we worked to deliver a  discipline for a post-graduation course offered by Univesidade de Brasilia – Complex Systems Modelling.   The course introduced NetLogo and students should follow some simulations.  One of the main tasks was to model  an Epidemic Scenario, that is part of Service applied to Health.  Some examples of NetLogo Models are:

• Epidemic Basic (Netlogo 5) – by Uri Wilensky
• Epidemic Travel and Control by Uri Wilensky

Results – a Model applied to ICT Services

Organizational Responsibility Model developed by Guttenberg F. Passos

One of Complex Systems Modelling students, Guttenberg Ferreira Passos, developed and implemented in a public ICT company a model based on Dynamic Systems and Agent-Based Modelling.  The Organizational Responsibility Model entered the System Dinamic Cases repository and generated two publications:

PASSOS, G.F. CHAMOVITZ, I. Modelo De Responsabilidade Organizacional, Aplicado Em Empresa Pública De Tecnologia Da Informação E Fundamentado Em Dinâmica De Sistemas. In: IX Congresso Nacional de Excelência em Gestão – CNEG 2013, 2013, Rio de Janeiro – RJ.

PASSOS, G.F. CHAMOVITZ, I., THEODOULIDIS, B. Organizational Responsibility Model: Dealing with demand for services higher than installed capacity. Article accepted for presentation at the IEEE SMC 2013 Conference (SMC: Systems Science), October, 2013.

2013 – Workshop 

Humanities Building – University of Manchester (source: http://manchesterhistory.net/manchester/tours/tour8/humanities5.jpg )

Workshop (Dr. Nick Shryane)

In February, 2013, I decided to attend a  2-day introduction to Agent-Based Modelling workshop, held at Humanities Building – The University of Manchester, on the 28th Febuary & 1st March 2013. The  workshop that introduced participants to the modelling of dynamic social processes, such as group membership, influence, imitation collaboration and innovation, through a series of agent-based simulations. This was largely a hands-on course, exposing participants to a series of simulation models in the NetLogo simulation language.  It included:  brief introductions, simplified example models, guided suggestions for interacting with them and assistants to help when you get stuck.  There was also summary sessions to bring out the lessons learned and additional materials to guide participants onto the next steps of simulation for those that are interested.

 The course is being run by the Institute for Social Change, the Cathie Marsh Centre for Census and Survey Research (both part of the University of Manchester) and the Centre for Policy Modelling (Manchester Metropolitan University).

People involved in running it included:

• Dr. Bruce Edmonds, Centre for Policy Modelling (Author of the materials and course leader)
• Dr. Nick Shryane, Institute for Social Change
• Dr. Laurence Lessard-Phillips, Institute for Social Change

With help from: Ruth Meyer, Emma Norling, Ali Abbas, and Stefano Picassia, Centre for Policy Modelling)

2014 –  My presentation at Lancashire Business School, University of Central Lancashire

Date: 18 Jun 2014 Start Time: 10:00 am Location/venue: Lancashire Business School, University of Central Lancashire, Preston , PR1 2HE

http://www.heacademy.ac.uk/events/detail/2013/Seminars/Disciplines_SS/GEN802_uclan

I have created a wiki page with some sources before preparing the presentation. It can be seen at http://api.adm.br/wiki1/index.php?title=Authentic_Learning

If you would like to explore Netlogo Models, use the page http://modelingcommons.org . There are more than 1000 models to explore!